Provided By Business Wire
Last update: Mar 25, 2025
Paysign, Inc. (NASDAQ: PAYS), a leading provider of prepaid card programs, comprehensive patient affordability offerings, digital banking services and integrated payment processing, today announced financial results for the fourth quarter and full-year 2024.
“2024 marked another year of outstanding growth and strategic advancement for Paysign, demonstrated by our strong revenue increase of 23.5%, an impressive 400 basis point improvement in gross margins and an equally impressive 230 basis point improvement in adjusted EBITDA margins. We are particularly pleased with the exceptional performance of our patient affordability business, which grew revenues by 214.5% over the prior year and concluded 2024 with 76 active programs, reflecting a net addition of 33 programs,” said Mark Newcomer, President & CEO of Paysign. “Our patient affordability represented 21.7% of our revenue in 2024 and we expect that to increase to over 37.0% of revenue in 2025 as our pipeline remains robust. Looking ahead, we are thrilled to embark on a new chapter for Paysign, driven by our strategic acquisition of the assets of Gamma Innovation, LLC, announced earlier today. The integration of Gamma’s cutting-edge software solutions greatly strengthens our capabilities in plasma donor and pharmaceutical patient engagement, adherence, resource management and market intelligence. This positions us exceptionally well to expand our presence in the life sciences market and beyond. As always, we remain deeply committed to delivering long-term value to our shareholders.”
2024 Full-Year Results
The following additional details are provided to aid in understanding Paysign’s full-year 2024 results versus full-year 2023:
Quarterly Results
The following additional details are provided to aid in understanding Paysign’s fourth quarter 2024 results versus the year-ago period:
2024 Year Milestones
Balance Sheet at December 31, 2024
The company’s cashflows increased $13.0 million from December 31, 2023, largely related to the growth of existing customer programs and the launch of new customer programs.
Unrestricted cash decreased $6.23 million to $10.77 million from December 31, 2023. The decrease resulted primarily from payment timing on pass-through claim reimbursement receivables and related payables of $7.02 million associated with our patient affordability business.
Restricted cash increased $19.22 million to $111.58 million from December 31, 2023, primarily related to customer program deposits for our plasma and pharma customers of $19.96 million, offset by a decrease in funds on card of $739 thousand. Restricted cash are funds used for customer card funding and pharmaceutical claim reimbursements with a corresponding offset under current liabilities.
2025 Outlook
“We delivered on another year of solid operating results with our patient affordability business becoming a meaningful contributor to the growth in our revenue and business diversification strategy that we began focusing on six years ago. In 2024 our patient affordability business represented 21.7% of our revenue, a significant increase from the 8.5% of revenue it contributed in 2023. In 2025 we expect that percentage to significantly increase again to at least 37.0% of our revenue. As we have started to experience a near-term slowdown in our plasma business due to an industry-wide oversupply of plasma, we will continue to utilize the cash flow from this business to invest in our patient affordability business and engage in impactful acquisitions like the one we announced this morning,” said Jeff Baker, Paysign CFO.
“For the full-year 2025, we expect total revenues to be in the range of $68.5 million to $70.0 million, reflecting year-over-year growth of 17.5% to 20.0%, with plasma making up approximately 57.5% of total revenue. Pharma revenue is expected to grow at least 100% year-over-year as we receive a full-year benefit for all pharma patient affordability programs added in 2024 and we continue to add new pharma patient affordability programs throughout 2025. To date this year, we have already added four net plasma centers and fourteen net pharma patient affordability programs. Given the early trends we are seeing with the year-over-year decline in our plasma business and the seasonality we see with our patient affordability business, we expect revenue to be higher in the first half of the year compared to the second half of the year with a corresponding impact on operating income. Full-year gross profit margins are expected to be between 62.0% to 64.0% reflecting increased revenue contribution from our pharma patient affordability business. Operating expenses are expected to be between $47.5 million and $50.0 million as we continue to make investments in people and technology. This amount also includes the labor costs, estimated amortization and stock expense associated with the acquisition we announced this morning, but it does not include operating synergies we expect to benefit from in the second half of the year. We plan on giving an update to the acquisition-related operating expense assumptions and anticipated synergies on our Q2 2025 earnings call. Depreciation and amortization expense is expected to be between $10.5 million and $11.5 million, while stock-based compensation is expected to be approximately $6.0 million. Given our large unrestricted and restricted cash balances and the current interest rate environment, we expect to generate interest income of approximately $2.8 million. Taking all the factors above into consideration, we expect net income to be approximately break-even, or $0.00 per diluted share, and adjusted EBITDA to be in the range of $12.5 million and $13.5 million, or $0.22 to $0.24 per diluted share.”
“For the first quarter of 2025, we expect total revenue to be in the range of $17.5 million to $18.0 million, reflecting the seasonally strong period for our patient affordability business, offset by the seasonally weak period for our plasma business. Gross profit margins are expected to be between 63.0% to 64.0%, driven largely by increased revenue contribution from our pharma patient affordability business. Operating expenses are expected to be between $10.5 million to $11.0 million, of which depreciation and amortization will be approximately $1.9 million and stock-based compensation will be approximately $2.1 million. These estimates reflect the completion of the asset acquisition that occurred on March 19, 2025. Adjusted EBITDA is expected to be in the range of $4.0 million and $5.0 million,” Baker concluded.
Fourth Quarter and Full-Year 2024 Financial Results Conference Call Details
The company will hold a conference call at 5:00 p.m. Eastern time on Tuesday March 25, 2025, to discuss its fourth quarter and full-year 2024 financial results. The conference call may include forward-looking statements. The dial-in information for this call is 877.407.2988 (within the U.S.) and +1.201.389.0923 (outside the U.S.). A call replay will be available until June 25, 2025, and can be accessed by dialing 877.660.6853 (within the U.S.) and +1.201.612.7415 (outside the U.S.), using passcode 13752001.
Forward-Looking Statements
Certain statements in this press release may be considered forward-looking under federal securities laws, and we intend that such forward-looking statements be subject to the safe harbor created thereby. All statements, besides statements of fact included in this release are forward-looking. Such forward-looking statements include, among others, our expectation that our patient affordability business will increase; the anticipated expansion of our presence in the life sciences market; our plan to continue to utilize the cash flow from our plasma business to invest in our patient affordability business and engage in impactful acquisitions; our expectation regarding our total revenues for the full-year 2025 and the growth of our plasma and pharma revenue; our expectation that revenue will be higher in the first half of 2025 compared to the second half of 2025 with a corresponding impact on operating income; our expectation regarding our full-year 2025 gross profit margins; our expectation regarding operating expenses for 2025; our expectation for net income and adjusted EBITDA for the first quarter and full-year 2025; and our expectation regarding total revenue, gross profit margins, operating expenses, and adjusted EBITDA for the first quarter of 2025. We caution that these statements are qualified by important risks, uncertainties and other factors that could cause actual results to differ materially from those reflected by such forward-looking statements. Such factors include, among others, the inability to continue our current growth rate in future periods; that a downturn in the economy, including as a result of COVID-19 and variants, as well as further government stimulus measures, could reduce our customer base and demand for our products and services, which could have an adverse effect on our business, financial condition, profitability and cash flows; operating in a highly regulated environment; failure by us or business partners to comply with applicable laws and regulations; changes in the laws, regulations, credit card association rules or other industry standards affecting our business; that a data security breach could expose us to liability and protracted and costly litigation; and other risk factors set forth in our Annual Report on Form 10-K for the year ended December 31, 2023. Except to the extent required by federal securities laws, the company undertakes no obligation to publicly update or revise any statements in this release, whether as a result of new information, future events or otherwise.
About Paysign, Inc.
Paysign, Inc. (NASDAQ: PAYS) is a leading financial services provider uniquely positioned to provide technology solutions tailored to the healthcare industry. As an early innovator in prepaid card programs, patient affordability, digital banking services and integrated payment processing, Paysign enables countless exchanges of value for businesses, consumers and government agencies across all industry types.
Incorporated in southern Nevada in 1995, Paysign operates on a powerful, high-availability payments platform with cutting-edge fintech capabilities that can be seamlessly integrated with our clients’ systems. This distinctive positioning allows Paysign to provide end-to-end technologies that securely manage transaction processing, cardholder enrollment, value loading, account management, data and analytics and customer service. Paysign’s architecture is known for its cross-platform compatibility, flexibility and scalability – allowing our clients and partners to leverage these advantages for cost savings and revenue opportunities.
Through Paysign’s direct connections for processing and program management, the company navigates all aspects of the prepaid card lifecycle completely in house – from concept and card design to inventory, fulfillment and launch. The company’s 24/7/365 in-house, bilingual customer service is facilitated through live agents, interactive voice response (IVR) and two-way SMS alerts, reflecting the company’s commitment to world-class consumer support.
For more than two decades, Paysign has been a trusted partner for major pharmaceutical and healthcare companies, as well as multinational corporations, delivering fully managed programs built to meet their individual business goals. The company’s suite of offerings include solutions for corporate rewards, prepaid gift cards, general purpose reloadable (GPR) debit cards, employee incentives, consumer rebates, donor compensation, clinical trials, healthcare reimbursement payments and copay assistance. For more information, visit paysign.com.
Paysign, Inc. |
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Condensed Consolidated Statements of Operation (Unaudited) |
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Three Months Ended |
|
Year Ended December 31, |
|||||||||||
|
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
2023 |
|
Revenues |
|
|
|
|
|
|
|
|
|||||||
Plasma industry |
|
$ |
10,798,678 |
|
|
$ |
11,515,419 |
|
|
$ |
43,879,508 |
|
$ |
41,951,659 |
|
Pharma industry |
|
|
4,313,979 |
|
|
|
1,705,969 |
|
|
|
12,652,412 |
|
|
4,051,037 |
|
Other |
|
|
493,791 |
|
|
|
468,108 |
|
|
|
1,852,632 |
|
|
1,271,466 |
|
Total revenues |
|
|
15,606,448 |
|
|
|
13,689,496 |
|
|
|
58,384,552 |
|
|
47,274,162 |
|
|
|
|
|
|
|
|
|
|
|||||||
Cost of revenues |
|
|
6,407,442 |
|
|
|
6,548,858 |
|
|
|
26,187,218 |
|
|
23,137,997 |
|
|
|
|
|
|
|
|
|
|
|||||||
Gross profit |
|
|
9,199,006 |
|
|
|
7,140,638 |
|
|
|
32,197,334 |
|
|
24,136,165 |
|
|
|
|
|
|
|
|
|
|
|||||||
Operating expenses |
|
|
|
|
|
|
|
|
|||||||
Selling, general and administrative |
|
|
7,031,334 |
|
|
|
5,330,258 |
|
|
|
25,180,840 |
|
|
20,276,842 |
|
Depreciation and amortization |
|
|
1,703,338 |
|
|
|
1,178,384 |
|
|
|
5,994,986 |
|
|
4,026,578 |
|
Total operating expenses |
|
|
8,734,672 |
|
|
|
6,508,642 |
|
|
|
31,175,826 |
|
|
24,303,420 |
|
|
|
|
|
|
|
|
|
|
|||||||
Income (loss) from operations |
|
|
464,334 |
|
|
|
631,996 |
|
|
|
1,021,508 |
|
|
(167,255 |
) |
|
|
|
|
|
|
|
|
|
|||||||
Other income |
|
|
|
|
|
|
|
|
|||||||
Interest income, net |
|
|
771,273 |
|
|
|
730,683 |
|
|
|
3,116,689 |
|
|
2,531,071 |
|
|
|
|
|
|
|
|
|
|
|||||||
Income before income tax provision (benefit) |
|
|
1,235,607 |
|
|
|
1,362,679 |
|
|
|
4,138,197 |
|
|
2,363,816 |
|
Income tax provision (benefit) |
|
|
(137,265 |
) |
|
|
(4,259,730 |
) |
|
|
322,290 |
|
|
(4,094,911 |
) |
|
|
|
|
|
|
|
|
|
|||||||
Net income |
|
$ |
1,372,872 |
|
|
$ |
5,622,409 |
|
|
$ |
3,815,907 |
|
$ |
6,458,727 |
|
|
|
|
|
|
|
|
|
|
|||||||
Net income per share |
|
|
|
|
|
|
|
|
|||||||
Basic |
|
$ |
0.03 |
|
|
$ |
0.11 |
|
|
$ |
0.07 |
|
$ |
0.12 |
|
Diluted |
|
$ |
0.02 |
|
|
$ |
0.10 |
|
|
$ |
0.07 |
|
$ |
0.12 |
|
|
|
|
|
|
|
|
|
|
|||||||
Weighted average common shares |
|
|
|
|
|
|
|
|
|||||||
Basic |
|
|
53,520,573 |
|
|
|
52,232,986 |
|
|
|
53,207,555 |
|
|
52,487,840 |
|
Diluted |
|
|
55,527,689 |
|
|
|
53,773,758 |
|
|
|
55,588,459 |
|
|
54,162,485 |
|
Paysign, Inc. |
||||||||
Condensed Consolidated Balance Sheets |
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|
|
December 31, |
|
December 31, |
||||
|
|
|
2024 |
|
|
|
2023 |
|
|
|
(Unaudited) |
|
(Audited) |
||||
ASSETS |
|
|
|
|
||||
|
|
|
|
|
||||
Current assets |
|
|
|
|
||||
Cash |
|
$ |
10,766,982 |
|
|
$ |
16,994,705 |
|
Restricted cash |
|
|
111,576,204 |
|
|
|
92,356,308 |
|
Accounts receivable, net |
|
|
32,639,242 |
|
|
|
16,222,341 |
|
Other receivables |
|
|
1,606,276 |
|
|
|
1,585,983 |
|
Prepaid expenses and other current assets |
|
|
2,247,929 |
|
|
|
2,020,781 |
|
Total current assets |
|
|
158,836,633 |
|
|
|
129,180,118 |
|
|
|
|
|
|
||||
Fixed assets, net |
|
|
1,157,975 |
|
|
|
1,089,649 |
|
Intangible assets, net |
|
|
12,239,717 |
|
|
|
8,814,327 |
|
Operating lease right-of-use asset |
|
|
2,792,922 |
|
|
|
3,215,025 |
|
Deferred tax asset, net |
|
|
4,000,950 |
|
|
|
4,299,730 |
|
|
|
|
|
|
||||
Total assets |
|
$ |
179,028,197 |
|
|
$ |
146,598,849 |
|
|
|
|
|
|
||||
LIABILITIES AND STOCKHOLDERS' EQUITY |
|
|
|
|
||||
|
|
|
|
|
||||
Current liabilities |
|
|
|
|
||||
Accounts payable and accrued liabilities |
|
$ |
34,330,217 |
|
|
$ |
26,517,567 |
|
Operating lease liability, current portion |
|
|
448,008 |
|
|
|
383,699 |
|
Customer card funding |
|
|
111,328,270 |
|
|
|
92,282,124 |
|
Total current liabilities |
|
|
146,106,495 |
|
|
|
119,183,390 |
|
|
|
|
|
|
||||
Operating lease liability, long-term portion |
|
|
2,480,070 |
|
|
|
2,928,078 |
|
|
|
|
|
|
||||
Total liabilities |
|
|
148,586,565 |
|
|
|
122,111,468 |
|
|
|
|
|
|
||||
Stockholders' equity |
|
|
|
|
||||
Common stock: $0.001 par value, 150,000,000 shares authorized, 54,358,382 and 53,452,382 issued at December 31, 2024 and December 31, 2023, respectively |
|
|
54,358 |
|
|
|
53,452 |
|
Additional paid-in-capital |
|
|
24,632,205 |
|
|
|
21,999,722 |
|
Treasury stock at cost, 834,708 shares and 698,008 shares, respectively |
|
|
(1,772,929 |
) |
|
|
(1,277,884 |
) |
Retained earnings |
|
|
7,527,998 |
|
|
|
3,712,091 |
|
Total stockholders' equity |
|
|
30,441,632 |
|
|
|
24,487,381 |
|
|
|
|
|
|
||||
Total liabilities and stockholders' equity |
|
$ |
179,028,197 |
|
|
$ |
146,598,849 |
|
Paysign, Inc. Non-GAAP Measures
To supplement Paysign’s financial results presented on a GAAP basis, we use non-GAAP measures that exclude from net income the following cash and non-cash items: interest, taxes, depreciation and amortization and stock-based compensation. We believe these non-GAAP measures used by management to gauge the operating performance of the business help investors better evaluate our past financial performance and potential future results. Non-GAAP measures should not be considered in isolation or as a substitute for comparable GAAP accounting, and investors should read them in conjunction with the company’s financial statements prepared in accordance with GAAP. The non-GAAP measures we use may be different from, and not directly comparable to, similarly titled measures used by other companies.
“EBITDA” is defined as earnings before interest, taxes, depreciation and amortization expense. “Adjusted EBITDA” reflects the adjustment to EBITDA to exclude stock-based compensation charges.
EBITDA and Adjusted EBITDA are not intended to represent cash flows from operations, operating income or net income as defined by U.S. GAAP as indicators of operating performances. Management cautions that amounts presented in accordance with Paysign’s definition of Adjusted EBITDA may not be comparable to similar measures disclosed by other companies because not all companies calculate Adjusted EBITDA in the same manner.
Paysign, Inc. |
||||||||||||||||
Adjusted EBITDA (Unaudited) |
||||||||||||||||
|
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
|
December 31, |
|
December 31, |
||||||||||||
|
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Reconciliation of EBITDA and Adjusted EBITDA to net income: |
|
|
|
|
|
|
|
|
||||||||
Net income |
|
$ |
1,372,872 |
|
|
$ |
5,622,409 |
|
|
$ |
3,815,907 |
|
|
$ |
6,458,727 |
|
Income tax provision (benefit) |
|
|
(137,265 |
) |
|
|
(4,259,730 |
) |
|
|
322,290 |
|
|
|
(4,094,911 |
) |
Interest income, net |
|
|
(771,273 |
) |
|
|
(730,683 |
) |
|
|
(3,116,689 |
) |
|
|
(2,531,071 |
) |
Depreciation and amortization |
|
|
1,703,338 |
|
|
|
1,178,384 |
|
|
|
5,994,986 |
|
|
|
4,026,578 |
|
EBITDA |
|
|
2,167,672 |
|
|
|
1,810,380 |
|
|
|
7,016,494 |
|
|
|
3,859,323 |
|
Stock-based compensation |
|
|
697,001 |
|
|
|
695,223 |
|
|
|
2,604,589 |
|
|
|
2,853,643 |
|
Adjusted EBITDA |
|
$ |
2,864,673 |
|
|
$ |
2,505,603 |
|
|
$ |
9,621,083 |
|
|
$ |
6,712,966 |
|
|
|
|
|
|
|
|
|
|
||||||||
Adjusted EBITDA per share |
|
|
|
|
|
|
|
|
||||||||
Basic |
|
$ |
0.05 |
|
|
$ |
0.05 |
|
|
$ |
0.18 |
|
|
$ |
0.13 |
|
Diluted |
|
$ |
0.05 |
|
|
$ |
0.05 |
|
|
$ |
0.17 |
|
|
$ |
0.12 |
|
|
|
|
|
|
|
|
|
|
||||||||
Weighted average common shares |
|
|
|
|
|
|
|
|
||||||||
Basic |
|
|
53,520,573 |
|
|
|
52,232,986 |
|
|
|
53,207,555 |
|
|
|
52,487,840 |
|
Diluted |
|
|
55,527,689 |
|
|
|
53,773,758 |
|
|
|
55,588,459 |
|
|
|
54,162,485 |
|
“EBITDA margin” is defined as earnings before interest, income taxes, depreciation and amortization expense as a percentage of the company’s revenue and “Adjusted EBITDA margin” reflects the adjustment to EBITDA margin to exclude stock-based compensation expense as a percentage of revenue. A reconciliation of net income margin to Adjusted EBITDA margin is provided in the table below.
|
|
Year ended December 31, |
||||
|
|
2024 |
|
2023 |
||
Reconciliation of Adjusted EBITDA margin to net income: |
|
|
|
|
||
Net income margin |
|
6.5 |
% |
|
13.7 |
% |
Income tax provision (benefit) |
|
0.6 |
% |
|
(8.7 |
%) |
Interest income, net |
|
(5.3 |
%) |
|
(5.4 |
%) |
Depreciation and amortization |
|
10.3 |
% |
|
8.5 |
% |
EBITDA margin |
|
12.0 |
% |
|
8.2 |
% |
Stock-based compensation |
|
4.5 |
% |
|
6.0 |
% |
Adjusted EBITDA margin |
|
16.5 |
% |
|
14.2 |
% |
View source version on businesswire.com: https://www.businesswire.com/news/home/20250325975853/en/