Descartes’ 9th Annual Study Finds Transportation Management Reaches Record Strategic Importance

81% of shippers and logistics services providers view transportation as a competitive weapon; growth and AI adoption driving investments despite automation gap

LONDON and ATLANTA, Sept. 15, 2025 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced the results of its 9th Annual Global Transportation Management Benchmark Survey of more than 600 companies. The study reveals that 81% of the shippers and logistics services providers (LSP) surveyed view transportation management as a differentiator or competitive weapon. This is a record high in the nine years of the study, underscoring transportation management’s rising role in fueling business growth and customer value. Similarly, those viewing transportation as a basic service or not important dropped to a 19%, an all-time low since the inception of the study.

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