EGAIN CORP (EGAN)

Company Profile

eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. The company is headquartered in Sunnyvale, California and currently employs 580 full-time employees. The Company’s eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by artificial intelligence (AI) and analytics, its secure cloud solution delivers personalized digital-first experiences. The company is engaged in the development, license, implementation, and support of its customer service infrastructure software solutions. The company offers a comprehensive, unified solution organized into three hubs-eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. Its Conversation Hub offers comprehensive, scalable capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Its Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge. The company sells mostly to large enterprises across financial services, and others.

Company Info

EGAIN CORP

1252 Borregas Ave

Sunnyvale CALIFORNIA 94089

P: 16502307500

CEO: Ashutosh Roy

Employees: 580

Website: https://www.egain.com/