Televox Expands Secure, Interactive RCS Messaging with Twilio to Power the Next Generation of Regulated Customer Engagement Through WestCX

SAN FRANCISCO, March 17, 2026 (GLOBE NEWSWIRE) -- Televox, part of WestCX under West Technology Group, today announced an expanded deployment of Rich Communication Services (RCS) powered by Twilio (NYSE: TWLO), enabling organizations in regulated industries to deliver secure, branded, and interactive customer conversations at scale. As RCS adoption rapidly expands across both Android and iOS devices, Televox is helping enterprises move beyond generic one-way SMS to more trusted and feature-rich digital engagement.