A proven blend of technology and human expertise powers unmatched customer loyalty and operational efficiency for Unisys
BLUE BELL, Pa., April 6, 2026 /PRNewswire/ -- Unisys (NYSE: UIS) has achieved biannual recertification of its Global Service Desk through HDI's IT Support Center Certification program, demonstrating how its agentic AI-enabled service desk powers a performance that outpaces the industry benchmark by 30%. Achieving an overall performance and maturity rating of 3.7 out of 4, the HDI audit commended Unisys for its strategic investments in AI, automation and knowledge management solutions that drive tangible improvements in service quality and operational efficiency.
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